Legal

Terms of Use

These terms govern access to and use of the Symavia website. They apply to website visitors and to business inquiries initiated through the website.

1. Acceptance and Scope

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the website. These terms apply only to website use; a separate quotation, purchase order, service agreement, distribution agreement, or other written contract may govern a specific business relationship and will take precedence if its terms conflict with these Terms of Use.

2. Website Information

The website provides general information about Symavia, sourcing support, supplier and factory evaluation, product development, quality control, logistics coordination, brand distribution, and related business activities. Website content is for introductory and informational purposes only and should not be treated as professional, technical, legal, financial, or compliance advice.

3. Business Inquiries, Quotations, and Transactions

Submitting an inquiry does not create a client, agency, partnership, distributor, supplier, or other contractual relationship. Product availability, specifications, certifications, pricing, minimum order quantities, samples, production capacity, lead times, territories, service scope, logistics options, and commercial terms remain subject to review and written confirmation.

A transaction or engagement becomes binding only when the relevant parties accept a definitive quotation, purchase order, agreement, or other written confirmation. You are responsible for reviewing all final commercial documents and conducting any due diligence appropriate to your requirements and market.

4. Eligibility and Authority

You may use the website only if you can lawfully agree to these terms. If you use the website on behalf of a company or other organization, you represent that you are authorized to act for that organization and to provide the information you submit.

5. Permitted Use

You may access and use the website for legitimate informational and business purposes. You may download or print limited portions of publicly available content for your own internal evaluation, provided that you do not remove notices, misrepresent the content, or use it in a way that suggests an unauthorized endorsement or relationship.

6. Prohibited Conduct

You must not:

  • Use the website for unlawful, fraudulent, misleading, or abusive purposes.
  • Attempt to gain unauthorized access to the website, related systems, accounts, data, or networks.
  • Introduce malicious code, overload the website, interfere with security, or disrupt normal operation.
  • Scrape, harvest, index, or collect website content or personal information by automated means without prior written permission, except for ordinary search engine indexing.
  • Copy, reproduce, modify, publish, sell, license, or commercially exploit a substantial part of the website without authorization.
  • Impersonate another person or organization, submit false information, or misrepresent your affiliation with Symavia or any third party.

7. Intellectual Property

Unless otherwise stated, the website and its text, graphics, layout, logos, visual elements, downloadable materials, and other original content are owned by or licensed to Symavia and are protected by applicable intellectual property laws. Symavia names, logos, and brand elements may not be used without prior written permission. Third-party names, marks, images, and product information remain the property of their respective owners.

No right, title, license, or interest is granted except the limited permission to use the website in accordance with these terms.

8. Third-Party Content and Links

The website may refer or link to third-party websites, brands, manufacturers, platforms, products, services, certifications, or resources. Such references are provided for convenience or general information and do not necessarily constitute endorsement, authorization, warranty, or affiliation. Symavia does not control third-party content, availability, security, or privacy practices, and your use of third-party services is subject to their own terms.

9. Website Availability and Accuracy

We aim to present useful and reasonably current information, but website content may be incomplete, inaccurate, unavailable, or become outdated. Product images, descriptions, capabilities, timelines, and examples may be illustrative. We may correct, update, suspend, restrict, or remove any part of the website without notice.

10. Disclaimers

To the fullest extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis. Symavia makes no express or implied warranty that the website will be uninterrupted, error-free, secure, or suitable for a particular purpose, or that website content will satisfy your commercial, technical, regulatory, or market requirements.

You remain responsible for independent evaluation of suppliers, products, specifications, certifications, intellectual property, import requirements, market access, and other matters relevant to a potential transaction unless a separate written agreement expressly assigns a specific responsibility to Symavia.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Symavia will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses, or for loss of profit, revenue, data, business opportunity, or goodwill, arising from or related to website use, inability to use the website, reliance on general website content, or third-party websites and services.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Liability relating to a specific paid service or transaction is governed by the applicable written agreement.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful misuse of the website, your material breach of these terms, or content and information you submit in violation of another party's rights.

13. Privacy

Our collection and use of personal information through the website are described in our Privacy Policy. Please review it before submitting personal information.

14. Changes to the Website or These Terms

We may revise these Terms of Use or change the website as our services, business practices, or applicable requirements evolve. Revised terms become effective when posted on this page unless stated otherwise. Continued use of the website after a revision constitutes acceptance of the revised terms.

15. General Terms

If any provision of these terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A failure to enforce a provision is not a waiver of that provision. You may not assign your rights under these terms without prior written consent. Any governing law, dispute resolution, or jurisdiction terms for a specific transaction will be set out in the applicable written agreement.

16. Contact Us

If you have questions about these Terms of Use, please use our Contact page.